Digital Services Act (DSA)
Huurwoningen.nl is a Dutch platform focused on the rental market, bringing together supply and demand. Huurwoningen.nl places great importance on ensuring the quality, integrity, and reliability of the platform for all users. To achieve this, we have established and implemented internal guidelines and policies. This report provides an overview of statistics related to actions taken in areas such as authority orders, notices & takedown requests, content moderation, complaint handling, and suspensions, as required under the Digital Services Act
Report an issue
Under the Digital Services Regulation (Regulation (EU) 2022/2065), also known as the Digital Services Act ("DSA"), Huurwoningen.nl is required to publish the following information.
Contact points for users and authorities
If you would like to report content on our platform, please fill out this form.
Complaint handling & dispute resolution
Huurwoningen.nl may modify, remove, or make inaccessible information posted on our platform or website in order to maintain the quality of the website and address illegal content or information that is inconsistent with our guidelines. The person who posted the information will be informed of this action. If the person disagrees with this modification, removal, or inaccessibility of the information, a complaint may be filed within six months of receiving the notification from Huurwoningen.nl, via the email address info@huurwoningen.nl. The complaint will be handled in a timely manner. Additionally, the complaint can be submitted to an out-of-court dispute resolution body certified in one of the European Member States.
If you believe that your complaint has not been properly addressed, you can find more information on alternative dispute resolution on the European Commission’s online dispute resolution platform.
User statistics
This is the average of the user statistics for Huurwoningen.nl over the past 6 months: 304,302
Last updated on: 1 December 2024
Reporting
The Digital Services Act requires Huurwoningen.nl to report annually on certain statistics. As we can start receiving reports under the Digital Services Act from 1 January 2024, the first reports will be available here from 1 July 2025.